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Support for PRINTING United Grows Among Printing Industry Associations

Posted Wednesday, June 13, 2018 by Kate Achelpohl, SGIA.

Fairfax, Virginia — PRINTING United confirms five more independent regional and state affiliates of Printing Industries of America (PIA) have agreed to support and promote the launch of the PRINTING United Expo to their respective members. With this addition to previously reported participating associations, a total of 15 PIA affiliates are now supporting the new trade show hosted by the Specialty Graphic Imaging Association (SGIA) in partnership with NAPCO Media, which will launch in Dallas in October 2019.

Pacific Printing Industries Association (PPI), Print Media Association of St. Louis (PMA), Printing and Graphics Association Mid-Atlantic (PGAMA), Printing Industries of New England (PINE) and The Printing Industry of the Carolinas (PICA) are the latest commercial printing industry associations lending their support to PRINT United.

“Our print members are always exploring different options to expand their offerings to customers,” said Christine Hagopian, President, PINE. “It’s extremely valuable to provide an opportunity where they can evaluate capital investments in one location, with vendors who understand their needs and who genuinely want to see their companies succeed in this industry.”

The PRINTING United Expo is designed to give print service providers new ways to address changes that are occurring within the graphic arts marketplace. In addition to finding relevance in the convergence of various market segments, the associations recognize the importance of the wide breadth of technologies that will be on display at PRINTING United. As such, their support will begin this year with the SGIA Expo in Las Vegas, which will be held October 18–20.

“With the rapid and constant change in our industry, it’s vital that our members keep pace with new technologies and innovations available to them,” said Jeff Stoudt, President, PICA. “We encourage our members to attend industry events like PRINTING United, so they can understand the depth and breadth of the imaging technologies out there.”

In their agreement to support PRINTING United, these five associations join 10 previously reported PIA affiliates that have already cast their support. They include Graphic Arts Association (GAA), Great Lakes Graphics Association (GLGA), Printing & Imaging Association of Georgia (PIAG), Printing & Imaging Association of MidAmerica, Printing Industries Alliance, Printing Industries Association of San Diego (PIASD), Printing Industries Association Inc. of Southern California (PIASC), Printing Industries of Ohio and N. Kentucky, Printing Industry Association of the South Inc. (PIAS) and Visual Media Alliance.

“PGAMA is answering the call of many of our members who have, for years, extolled the value of the SGIA Expo and often wondered why PGAMA was not involved,” said Jay Goldscher, President and CEO, PGAMA. “In promoting PRINTING United, we are not only answering the wishes of many of our members, but reinforcing our belief in the dynamic future of our industry with the program that we think best reflects that future — and that is PRINTING United.”

About PRINTING UnitedPRINTING United, a new event hosted by SGIA in partnership with NAPCO Media, will launch in Dallas, Texas, October 23–25, 2019. Focusing on the opportunities presented by the convergence of printing technologies and markets, PRINTING United will cover print and finishing technologies in industry segments from garment to graphic, packaging to commercial, and industrial. Its objective is to convey all components of integrated solutions to satisfy virtually any client need.

SGIA — Supporting the Leaders of the Digital & Screen Printing Community

Specialty Graphic Imaging Association (SGIA) is the trade association of choice for professionals in the industrial, graphic, garment, textile, electronics, packaging and commercial printing communities looking to grow their business into new market segments through the incorporation of the latest printing technologies. SGIA membership comprises these diverse segments, all of which are moving rapidly towards digital adoption. As long-time champions of digital technologies and techniques, SGIA is the community of peers you are looking for to help navigate the challenges of this process. Additionally, the SGIA Expo is the largest trade show for print technology in North America. “Whatever the medium, whatever the message, print is indispensable. Join the community — SGIA.”


NAPCO Media is a business-to-business media company serving the printing & packaging, publishing, marketing, retail & non-profit, promotional products and consumer technology industries. Its mission is to build community between its audience and clients through integrated media programs, video services, events, marketing services, custom content and e-learning.

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4 Ways to Lower Your Rate when Processing Credit Cards

Posted Tuesday, June 12, 2018 by Jules VanSant.


What is the Best Rate?

While there are many things that separate one credit card processor from another, pricing is a huge factor that has an immediate impact on you, the merchant. However, with over 1200 separate interchange rates, the age-old question of, “What rate do you offer?”, requires a much more detailed response. Several factors affect the actual cost of accepting payment with a credit card – industry, customer card type, processing method, settlement time, etc. Many variables impact what your customer’s card actually costs you. So, how do you lower your rate when processing credit cards?

Just because there are over 1000 different rates, and numerous factors that impact the cost of accepting any given credit card, doesn’t mean you are helpless in reducing your costs. There are definitely best practices that can help you reduce costs and improve your bottom line. Here are 4 ways to lower your rate when processing credit cards.

  1. Swipe or Dip If you have a customer in front of you, swiping or dipping the card will get you a lower rate than manually keying in the same card. Interchange rates are closely related to risk – the more risk a transaction holds, typically the more expensive it is. By keying in a card manually, the card-brands (Visa, MasterCard, Discover, American Express) see that as card-not-present. Any time a card is considered to be away from the point of sale, higher risk is implied, thus a higher cost for that transaction. Long story short: if you can see the whites of their eyes, swipe or dip the card. Do everything you can to avoid manually keying in a transaction.

  2. Data, Data, Data If you operate in a card-not-present world (e-commerce or mail / telephone orders), the more customer information you can provide, the lower your rate will be. With every transaction, providing the AVS information, which is the customers’ street address and zip code, will help qualify your transactions at the lowest possible rate. Even greater savings can be achieved with Level III interchange. This is unique to business and purchasing cards. Lowering the rate to this level requires a substantial amount of data to be submitted, usually from a specialized gateway like the one offered by BASYS Processing.

  3. Settlement Times Setting your terminal up for auto-settlement is a quick update to any piece of equipment and can help improve your situation immediately. Many merchants have not been taught that leaving transactions unsettled in a terminal for more than 24 hours actually makes those transactions cost more! Except for very unusual circumstances, your processor should set your equipment to auto settle at the same time every day.

  4. Right Tool for the Job While the credit card terminal is still the standard means to accept a card payment, there are numerous other solutions, frequently unique to an industry. There are systems designed to accept credit cards specifically for e-commerce businesses, and systems that are designed just for restaurants. Other systems are designed to operate in a business-to-business (B2B) environment, or for companies whose primary sales are recurring monthly payments. Just because the terminal you’ve been using for the last 5 years technically works, that doesn’t mean it’s the best fit for you right now. We recommend continually working with your credit card processor to learn what options are available to you, and ensure you’re using the solution that can offer you the lowest rate qualifications and other helpful functionalities.

Stay Engaged

While these are some general ways you can lower your rate and control your costs, the most important thing is to stay engaged. Just because you’ve always paid certain fees, doesn’t mean those are fees you should still be paying. BASYS Processing would be happy to provide you with a FREE SAVINGS ANALYSIS to show you how we can drive down your rates, ensure you are using a processing system that is the best fit for your business and improve your overall credit card processing experience.

If you have any questions about the credit card industry – lowering your rate, EMV chip card acceptance, charge-backs, PCI Compliance, mobile processing – please reach out to us. Call 800.386.0711, ask for Danny Turner or write an email to .

*by Pat Redd, Basys*

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Masterpiece Cakeshop Ltd. v. Colorado Civil Rights Commission

Posted Wednesday, June 6, 2018 by Jules VanSant.


Masterpiece Cakeshop Ltd. v. Colorado Civil Rights Commission

Wednesday, June 6, 2018

On Monday, the United States Supreme Court decided that a Colorado baker had the right to refuse service to customers based on his sincerely held religious beliefs. The Court very specifically based its decision on the fact that the Colorado Civil Rights Commission did not fairly and impartially enforce Colorado’s anti-discrimination law that bars discrimination against sexual orientation and religion. Because the Court’s decision is quite narrow, it does not provide carte blanche permission to refuse service in the name of religious freedom pursuant to the First Amendment. The Court limited the breadth of its decision to occasions when there is a demonstrated failure to remain neutral when weighing civil rights against the free exercise of religion. Masterpiece Cakeshop Ltd. v. Colorado Civil Rights Commission, Slip Opinion No. 16-111 (U.S.S.C. June 4, 2018).

For printers, the question about whether a company can refuse a customer’s business arises most commonly in the context of doing work for controversial customers or on controversial subjects. The first step is to consider whether the customer is in a class protected by the Civil Rights Act, the Americans with Disabilities Act, or the Age Discrimination in Employment Act. These statutes prohibit discrimination based on race, religion, gender, sexual orientation, national origin, age, and mental or physical disability, and customers who are refused service based on these characteristics could sue and may win a judgment against the printer.

If the customer is not in a protected class, then the printer may refuse service. For example, if the customer wanted the printer to create packaging for a product that had been tested on animals, and the printing company does not want the job due to that practice, the printer can refuse service because companies that use animal testing do not fall within a protected class.

For questions on this issue, please contact Printing Industries of America’s Director of Human Relations Adriane Harrison for assistance at 412-259-1707 or

Source: PIA HR Flash Report

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2018 Hickey Picker Awards Nominations are now Open!

Posted Wednesday, June 6, 2018 by Jules VanSant.

medalOne of PPI’s best traditions is the presentation of the Hickey Picker Awards at PrintROCKS!  As a respected member of PPI, we invite you to support this time-honored tradition by nominating someone for this year’s awards. You will find the award criteria and nomination form here. You are welcome to nominate more than one deserving print professional (please feel free to use separate forms).

The nomination form may be returned by mail, email or fax, whichever is most convenient for you. Be sure to include as much information about the nominee as possible: name, company orother status, email, phone and your reasons for nominating them. Feel free to call us if you have any questions. Please send completed nomination forms to PPI by our August 1st deadline.

The 11th Annual PrintROCKS! Awards Party is quickly approaching! We have a fabulous party planned on September 21st at the Melody Ballroom in Portland, OR. We hope to see you there! Tickets are available here! Also, make your room reservations by August 31st and take advantage of PPI’s guaranteed low room rate.

THANK YOU for supporting ROCK STARS in print!

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Posted Wednesday, May 30, 2018 by Jules VanSant.

FMLA/ADA Leave ExtensionsWe get questions about employees who request extended leave after their FMLA leave expires. The question is whether extended leave is a request for reasonable accommodation under the ADA. Two different U.S. Courts of Appeals decided cases that draw a line between FMLA leave and the ADA requirement for reasonable accommodation. It appears that the ability to take post-FMLA leave under the ADA depends on whether the worker is an “otherwise qualified individual with a disability.” The courts held that employees who cannot perform the essential functions of their job at the time that leave is requested are not “qualified individuals” and not protected by the ADA.

Of course, if your company has a policy of allowing a certain amount of unpaid leave that is longer than the 12 weeks required by the FMLA, then the employee should be allowed that leave unless there are intervening, unique circumstances and provision for such discretion in the policy.

The EEOC isn’t necessarily on board with these new court decisions. According to EEOC policy, the employer should enter the “interactive process” with the employee if there is a request for extended leave beyond the 12 weeks of FMLA leave. It appears that the EEOC considers leave of fixed, relatively short duration as a reasonable accommodation under the ADA. During the interactive process, companies should consider two factors: 1) whether the employee is otherwise qualified for the position and 2) whether allowing the additional leave is an undue hardship. These ADA analyses may protect the company from liability in the event of an EEOC investigation or other legal action.

Source: PIA HR Update

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